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I fired my first customer today
Well, sort of
I chose not to work with a repeat customer through a platform. This is in part because I don't think we meshed well, but it also really reinforces the idea that I want to build relationships with clients not just snag one-off jobs on platforms.
I have always felt uncomfortable saying no to others even when I really want or need to, but I'm so glad I did it. It gave me time to take on a new client and turnaround a project for a repeat client!

💯% worth it!

tl;dr I fired a customer by denying a platform order request, which gave me more time to develop relationships with my growing client base.

Author Bree Weber Published 4/19/2018, 6:12:13 PM Permalink

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